Refund policy

We hope you love your sensory items as much as we enjoy picking them for you! If you are not happy with what you receive please do not hesitate to contact us and we will try our best to resolve your issue.

If an item is broken (within 1 week of receiving it) please get in touch with a photo of the broken item and your order number and we will arrange a replacement or refund for the broken item. Please note: this does not include an item that has been broken by biting, chewing or excessive force and a picture of the broken item is required. 

Thank you for your understanding!